Privacy policy
Last updated: 2 September 2026Bay Financial Mentors – Tau Awhi Noa, (“us”, “we”, or “our”) operates the bfm.org.nz website.
At BFM (bfm.org.nz), we respect your privacy and are committed to protecting any personal information you provide when using our website.
Information we collect
Our website does not directly collect personal information from visitors.
If you make a booking through our online appointment system provided by Timely, we may collect the following information:
Name
Email address
Phone number
This information is provided voluntarily by you when making a booking.
How We Use Your Information
We use your personal information solely for purposes related to your booking, including:
Scheduling and managing appointments
Confirming bookings
Communicating with you about your appointment
Responding to enquiries relating to your booking
We do not sell, rent, or trade your personal information to third parties.
Third-Party Service Provider
Our online booking services are provided through Timely.
When you make a booking, your information is collected and processed by Timely in accordance with their privacy practices. We encourage you to review Timely's Privacy Policy, available at:
https://www.gettimely.com/privacy-policy
Storage and Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, or alteration.
Information collected through the booking system is stored securely by our service providers and accessible only to authorised personnel who require it for appointment management purposes.
Cookies and Website Analytics
Our website does not currently use cookies to collect personal information.
If website analytics or additional tracking technologies are introduced in the future, this Privacy Policy will be updated accordingly.
Access and Correction
Under the New Zealand Privacy Act 2020, you have the right to:
Request access to the personal information we hold about you
Request correction of any personal information that is inaccurate or incomplete
To make a request, please contact us using the details below.
Changes To This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact us:
If you have any questions about this Privacy Policy, please contact us.